Churches are beginning to embrace service quality and church quality assurance in how they manage their operations and resources. Quality is one of those terms that can be very vague, depending on our own frame of reference, so let’s look at a couple of formal definitions. Dictionary.com defines quality as “Character with respect to fineness; high grade, superiority, [...]
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Salespeople are trained to make connections and look for sales opportunities everywhere they go. This includes targeting people they go to church with because of the easy access to prospects. This can create a challenge for church leaders because the question that inevitably comes up is whether the church is willing to provide a [...]
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