As church leaders, we strive to create healthy work environments that encourage and motivate employees.
However, experience has taught us that occasionally the behaviors of people don’t align with the biblical principles that we embrace.
Sometimes these behaviors are intentional, but often behaviors are unintentional – yet still concerning.
It is difficult to turn on the news without reading about a new sexual harassment or assault allegation. Read the Full Article →
I began my career at a time when talking about pay was a no-no.
No one knew what a coworker or the person down the hall made, and we accepted it.
I have to admit that sometimes I did wonder, but for the most part, I didn’t think about it.
My husband, on the other hand, worked in the trades where journeymen pay was the same for everyone. Read the Full Article →
Critical Success Factors are what organizations use to measure its success.
Whether you are managing a restaurant, non-profit organization, or a church, it is important to know that you are focusing on those things that help move the organization closer to achieving its mission.
Anyone who manages an organization understands how challenging it is to stop the day-to-day tasks and check to see how well the organization is performing. Read the Full Article →
I recently had an email from a reader asking “who should make church decisions”? This is a loaded, but great question!
Churches are like many other organizations in that people have opinions and can have strong feelings about how things are done.
The tensions that arise as a result of church decision making are healthy – but often challenging. Read the Full Article →
It is always exciting when a new hire is added to the team.
But when their season ends, it can be a time of mixed emotion.
We get attached to coworkers and hate to see them go. However, seasons come and seasons go and occasionally God moves people around. We need to celebrate when that happens.
Announcing church staff resignations can be a tricky thing – depending on the circumstances that lead to the employee’s departure.
To manage with excellence, there needs to a church culture that understands basic quality principles.
These principles determine the level of effort that goes into everything a ministry does.
A basic principle of quality looks at how an organization manages itself and understands that in order to ensure quality and excellence – the organization needs to:
Creating a culture of continuous improvement requires having an AIM or knowing exactly what the organization is striving for. A FOCUS PDCA cycle can help!
This means the entire organization should understand the concept of excellence and continually look for ways to do things better and more efficiently, resulting in higher levels of effectiveness.
When everyone understands the aim of excellence, there’s a synergy to achieve that objective. Read the Full Article →
I don’t know about you but I always find it refreshing to encounter an organization that provides an over-the-top service experience.
These great experiences create that wow moment that makes you want to maintain the relationship with that service provider.
Those wow moments can be the result of an employee who goes out of their way to escort you to a location in the store to find an item you were looking for; or perhaps a waitress who chases you to your car to deliver the credit card that you left; or maybe the physician who calls you late after a long day to check on you. Read the Full Article →
I love when readers reach out and ask questions. A reader recently asked about the best approach to ensure a smooth transition for church volunteer leaders.
This is a great question and an issue that lots of churches deal with – ensuring smooth volunteer transitions.
Churches would cease to exist without the selfless efforts of volunteers. This free labor source is an integral part of the church. Read the Full Article →
If you are reading this article you are probably a leader. We all know that a job title does not make a leader.
Leaders motivate and inspire others to action and work toward a common goal.
For a church, leadership is about demonstrating behaviors that result in cohesive teams that do the work of the ministry.
I am always looking for inspiring podcasts, and one that I subscribe to is Andy Stanley’s leadership podcast. Read the Full Article →
