As church leaders, we strive to create healthy work environments that encourage and motivate employees.
However, experience has taught us that occasionally the behaviors of people don’t align with the biblical principles that we embrace.
Sometimes these behaviors are intentional, but often behaviors are unintentional – yet still concerning.
It is difficult to turn on the news without reading about a new sexual harassment or assault allegation. Read the Full Article →
Early in my career, office phones had to be answered by a live person or risk missing a phone call and losing a potential customer.
Back then, we would stagger lunch breaks and vacations to ensure someone was in the office during working hours to answer the telephone.
Things have really changed!
Fast forward to today when technology pretty much runs every aspect of our lives and telephones are no different. Read the Full Article →
I began my career at a time when talking about pay was a no-no.
No one knew what a coworker or the person down the hall made, and we accepted it.
I have to admit that sometimes I did wonder, but for the most part, I didn’t think about it.
My husband, on the other hand, worked in the trades where journeymen pay was the same for everyone. Read the Full Article →
Critical Success Factors are what organizations use to measure its success.
Whether you are managing a restaurant, non-profit organization, or a church, it is important to know that you are focusing on those things that help move the organization closer to achieving its mission.
Anyone who manages an organization understands how challenging it is to stop the day-to-day tasks and check to see how well the organization is performing. Read the Full Article →
I recently had an email from a reader asking “who should make church decisions”? This is a loaded, but great question!
Churches are like many other organizations in that people have opinions and can have strong feelings about how things are done.
The tensions that arise as a result of church decision making are healthy – but often challenging. Read the Full Article →
Churches are dependent on volunteer labor and wouldn’t be able to open their doors without an army of dedicated people who are committed to its mission.
Volunteers are what make the church and a church volunteer program ensures a great experience for this free labor force.
A volunteer program that is designed to manage volunteers helps to ensure that the people who give of their time will experience an efficient and customer friendly process.
Churches use teams in every area of ministry. Think about all of the volunteer groups that make church happen! This is why strong team leadership skills are so important!
In addition, internal work teams help to plan and organize.
These teams are how work gets done and contribute to the success of the organization.
Influencing a group of people to work together, in harmony is what leadership is all about. Read the Full Article →
The term public relations is defined by PRSA as:
“A strategic communication process that builds mutually beneficial relationships between organizations and their publics.”
But, do churches really need to manage public relations? Should they care about building relationships with its members and the community?
The answer is yes. The church represents Christianity and has the responsibility for making that representation reflective of who Christ is. Read the Full Article →
It is always exciting when a new hire is added to the team.
But when their season ends, it can be a time of mixed emotion.
We get attached to coworkers and hate to see them go. However, seasons come and seasons go and occasionally God moves people around. We need to celebrate when that happens.
Announcing church staff resignations can be a tricky thing – depending on the circumstances that lead to the employee’s departure.
To manage with excellence, there needs to a church culture that understands basic quality principles.
These principles determine the level of effort that goes into everything a ministry does.
A basic principle of quality looks at how an organization manages itself and understands that in order to ensure quality and excellence – the organization needs to:
