Early in my career, office phones had to be answered by a live person or risk missing a phone call and losing a potential customer.
Back then, we would stagger lunch breaks and vacations to ensure someone was in the office during working hours to answer the telephone.
Things have really changed!
Fast forward to today when technology pretty much runs every aspect of our lives and telephones are no different. Read the Full Article →
Churches are dependent on volunteer labor and wouldn’t be able to open their doors without an army of dedicated people who are committed to its mission.
Volunteers are what make the church and a church volunteer program ensures a great experience for this free labor force.
A volunteer program that is designed to manage volunteers helps to ensure that the people who give of their time will experience an efficient and customer friendly process.
Churches use teams in every area of ministry. Think about all of the volunteer groups that make church happen! This is why strong team leadership skills are so important!
In addition, internal work teams help to plan and organize.
These teams are how work gets done and contribute to the success of the organization.
Influencing a group of people to work together, in harmony is what leadership is all about. Read the Full Article →
The term public relations is defined by PRSA as:
“A strategic communication process that builds mutually beneficial relationships between organizations and their publics.”
But, do churches really need to manage public relations? Should they care about building relationships with its members and the community?
The answer is yes. The church represents Christianity and has the responsibility for making that representation reflective of who Christ is. Read the Full Article →
It is always exciting when a new hire is added to the team.
But when their season ends, it can be a time of mixed emotion.
We get attached to coworkers and hate to see them go. However, seasons come and seasons go and occasionally God moves people around. We need to celebrate when that happens.
Announcing church staff resignations can be a tricky thing – depending on the circumstances that lead to the employee’s departure.
Creating a culture of continuous improvement requires having an AIM or knowing exactly what the organization is striving for. A FOCUS PDCA cycle can help!
This means the entire organization should understand the concept of excellence and continually look for ways to do things better and more efficiently, resulting in higher levels of effectiveness.
When everyone understands the aim of excellence, there’s a synergy to achieve that objective. Read the Full Article →
Church employees are a valuable resource for growing churches. Unfortunately sometimes they leave.
When we hire employees, we like to think that they will stay with the church for decades.
The reality is most people don’t stay with one job that long.
There are many seasons in someone’s professional life. Some people experience long seasons in a job but others have shorter seasons. Read the Full Article →
It’s difficult to believe that 2018 is rapidly coming to an end. Once the Christmas holidays are behind us it will be time to reflect, plan for 2019 and celebrate a successful year. The first quarter is also a time when churches hold their annual church business meeting.
Annual church business meetings are important to help keep members informed and engaged with the mission of the organization. Read the Full Article →
Churches that have the resources to hire employees strive to have engaged employees by providing a great place to work. One of the key indicators of engaged employee is competitive compensation. To keep salaries competitive, you will need to determine the annual average cost of living raise.
Churches use personnel committees to help determine appropriate and fair compensation for church staff. Read the Full Article →
It’s hard to believe but we are almost into the 4th quarter of 2018. As we move closer to the end of the year it might be a good time to think about your 2019 church planning and what you should be doing now.
There is an old saying “If you fail to plan – you plan to fail”.
Planning helps us stay focused on those things that move us closer to achieving our mission.
