Smart Church Management

Volunteer Satisfaction – 4 Opportunities to Ask Questions

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Successful organizations understand the value of listening to the feedback of their customers.  In the non-profit world one of the main customer groups are the volunteers.

Volunteers give of their time and provide free labor because they care about the organization and have a passion for its vision and mission.

Keeping volunteers engaged ensures maintaining a long term relationship. One way to engage them is to provide an opportunity for them to offer feedback about their experience. Read the Full Article →

How Often Should We Run a Criminal Background Check On Volunteers?

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I recently had someone ask me how often they should run criminal background checks on all volunteers.

Every volunteer should go through a thorough background screening as part of their volunteer application process and rechecked every couple of years.

Gone are the days when background checks were only done on people who work with children.  It is important to know the criminal background of every volunteer in your church.   Read the Full Article →

12 Things Volunteers Expect

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Volunteers give of their time to help a church fulfill its mission and have basic expectations.

Successful volunteer programs are able to create a positive work experience  by providing the organization and support to the volunteer and their job assignments.

People who donate their time naturally expect to have a positive experience.

Effective  volunteer management incorporates many things that contribute to a positive experience for the volunteer. Read the Full Article →

10 Functions of a Church Volunteer Program

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Churches are dependent on volunteer labor and wouldn’t be able to open their doors without an army of dedicated people who are committed to its mission.  Volunteers are what make the church!

Developing a program to  manage volunteers helps to ensure that the people who give of their time will experience an efficient and customer friendly process.

10 Functions of a Volunteer Program

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