The church is beginning to recognize the importance of paying attention to its core customers – which are its visitors, members, volunteers and employees. These vital customer groups make up the church, and without them, there is no church.
Advantages and Disadvantages of Performance Management in 2026
Managers often struggle with directing the work of others. Managing people is a skill that motivates employees to perform at […]
6 Benefits of a Clergy Sabbatical
It is common for churches to offer sabbaticals for clergy to provide a time for refreshing, recharging and continuing education. When pastors are allowed to take an extended break from ministry they can refocus and recharge their passion and call to lead the congregation.
How Often Should We Run a Criminal Background Check On Volunteers?
I recently had someone ask me how often they should run criminal background checks on volunteers. The short answer: every […]
Church Embezzlement: Why Every Church Must Take This Seriously
We know that it requires a lot of resources—people, time, and money—to operate a ministry. Each of these resources is […]
Creating a Strong Church Personnel Committee: Roles, Structure, and Strategy
In Jim Collins’ book, Good to Great, he discusses using councils to help guide the organization. Many churches use committees to serve this […]
