Volunteer Satisfaction – 4 Opportunities to Ask Questions

Keeping volunteers engaged ensures maintaining a long term relationship and one way to engage them is to provide an opportunity to offer feedback to the organization.

Successful organizations understand the value of listening to the feedback of their customers.  In the non-profit world one of the main customer groups are the volunteers.

Volunteers give of their time and provide free labor because they care about the organization and have a passion for its vision and mission.

Keeping volunteers engaged ensures maintaining a long term relationship. One way to engage them is to provide an opportunity for them to offer feedback about their experience. Read the Full Article →

10 Points to Cover in Volunteer Orientation

Creating a well-run volunteer management program can help ensure a great experience for those volunteers. Furthermore, a structured orientation process can help ensure a positive experience by helping to prepare them for their new job responsibilities.

The beauty of a church community is the abundance of committed people who have an interest in helping the church achieve its vision and mission.

Volunteers are the engine of the church because they donate the man-hours to ensure everything gets done. And many people use the volunteer experience to get to know other members in the church community.

Creating a well-run volunteer management program can help ensure a great experience for those volunteers.

Read the Full Article →

How Often Should We Run a Criminal Background Check On Volunteers?

Every volunteer should go through a thorough background screening as part of their volunteer application process and rechecked every couple of years.

I recently had someone ask me how often they should run criminal background checks on volunteers.

Every volunteer should go through a thorough background screening as part of their volunteer application process and rechecked every couple of years.

Gone are the days when background checks were only done on people who work with children.  It is important to know the criminal background of every volunteer in your church.   Read the Full Article →

12 Things Volunteers Expect

Successful volunteer programs are able to create a positive work experience by providing the organization and support to the volunteer and their job assignments.

Volunteers give of their time to help a church fulfill its mission and have basic expectations.

Successful volunteer programs are able to create a positive work experience  by providing the organization and support to the volunteer and their job assignments.

People who donate their time naturally expect to have a positive experience.

Effective  volunteer management incorporates many things that contribute to a positive experience for the volunteer. Read the Full Article →

10 Functions of a Church Volunteer Program

volunteer programs have certain functions and responsibilities. Check out these 10 to get you started.

Churches are  dependent on volunteer labor and wouldn’t be able to open their doors without an army of dedicated people who are committed to its mission.  Volunteers are what make the church!

Developing a program to  manage volunteers helps to ensure that the people who give of their time will experience an efficient and customer friendly process.

10 Functions of a Volunteer Program

5 Steps to Protect Your Ministry Against Sexual Predators

Church leadership needs to recognize the huge responsibility they have to keep their kids safe and take the necessary steps to guard against pedophiles.

The recent allegations of child molestation by Stephen Collins is yet another example of how child abuse in America is an issue of concern. Stories about child abuse of minors seems to be a regular topic on the evening news with one disturbing allegation after another.

Churches are no exception to these accusations and should take steps to create a safe place for their children and youth. Read the Full Article →

9 Tips for Engaging Your Volunteers

Volunteers provide free labor for churches, and the secret to recruiting and retaining great volunteers, is to keep them engaged.

Volunteers provide free labor for churches, and the secret to recruiting and retaining great volunteers, is to keep them engaged.

This requires a volunteer engagement strategy which is based on the organizations’ ability to help them feel like what they do adds value, helps fulfill the mission and that they make a difference.

Organizations that do a good job of engaging their volunteers find that the volunteers are excited about what they do and give more than is asked of them. Read the Full Article →

4 Tips on Managing Church Volunteers

Successful churches have systems and processes in place to oversee and manage volunteers to ensure two things - a great worker experience and to make certain that volunteer jobs are performed correctly.

Effective volunteer management is critical to the success of any nonprofit, church or ministry organization.

Many churches rely heavily on volunteer labor because they don’t have the resources for paid staff.

Successful churches have systems and processes in place to oversee and manage volunteers to ensure two things – a great worker experience and to make certain that volunteer jobs are performed correctly. Read the Full Article →

Example Church Volunteer Job Description

When writing a church volunteer job description, it is important to answer the following questions – who, what, where, when and how. Simply consider the job tasks that need to be performed, and ask these questions to determine the needed detail for the job description.

Effective volunteer management involves good communication and coordination of job duties.

Like employees, it is important for volunteers to have a clear understanding of what is expected of them and given the training and tools to perform job tasks.

A well-run volunteer program will include a streamlined process to recruit, place and train volunteers in a role that best matches their personality, interests and skill-set. Read the Full Article →

Communicating Bad News to a Volunteer

It is never fun being the decision maker for a situation as serious as firing a church volunteer, but church leadership needs to take the time to think through what is communicated, by whom and in what format. Taking these simple steps can possibly save the reputation of the church, but more importantly, the spiritual walk of the volunteer.

I recently had a manicure and pedicure by a delightful woman. We will call her Rachel to protect her anonymity.  When Rachel learned what I did for a living she shared an interesting story with me.

Rachel tearfully shared that she had been fired as a children’s ministry volunteer because of a picture that she was tagged in that was posted on Facebook. Read the Full Article →