I recently had a manicure and pedicure by a delightful woman. We will call her Rachel to protect her anonymity. When Rachel learned what I did for a living she shared an interesting story with me. The story made me realize how important it is to be thoughtful with communicating bad news to a volunteer.

Rachel tearfully shared that she had been fired as a children’s ministry volunteer because of a picture that she was tagged in that was posted on Facebook. Read the Full Article →