Training people is what churches do.
And, churches that strive for excellence, understand the importance of training its members, volunteers and employees.
Each of these groups have different training needs but all need to learn.
Church congregants may be encouraged to attend a church membership class or participate in spiritual enrichment classes.
Volunteers may be trained through a volunteer orientation as well as job specific skill development.
Church employees have different training needs and should be oriented on things like policies and procedures, customer service skills or perhaps computer software.
Regardless, training is crucial for all areas of the church and creating a great training experience is important to engaging members, volunteers and employees.
Ministries that develop training should be constantly looking for ways to improve its classes.
They understand that this constant evaluation can help to improve class content, how the class is presented and learning outcomes.
Most churches use internal experts to present training material.
This benefits everyone because this type of training can be used to develop leaders by providing an opportunity for them to think through training curriculum and practice presenting and teaching information.
Since training is only as good as it is presented and absorbed, it is important to solicit feedback on how members, volunteers and employees perceived the training and its effectiveness.
An effective training evaluation form can help to identify strengths in the class, weaknesses in the content and the training method or presentation.
Understanding class strengths and weaknesses can be used to make changes to improve the class.
8 Questions That Will Help Evaluate Your Training
- Was the information helpful?
- Was the presentation easy to understand?
- Did the class provided content that you can apply immediately?
- Was the class the right length of time?
- Were you satisfied with this class?
- Will you recommend this class to others?
- Will you attend future classes?
- What would change to make the class better?
These are basic questions that can be customized to any in-house training and can be formatted in a word document for a professional presentation.
If you would like an editable copy of a training evaluation form document that you can customize for your church, click here.
Or, if you like to do things electronically, there are many tools on the market.
One product I like is called SurveyStance which is an easy to use survey tool using a supplied iPad and Kiosk.
If you think this type of software would help your church use Promo Code PL10 to get 10% off! Check them out and let me know if you like it!
Does your church evaluate the effectiveness of classes for members, volunteers and employees?
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