Does Your Church Pay Attention to Quality? January 17, 2023 by Patricia Lotich, MBAWe all enjoy receiving a service that is courteous, helpful, and delivered in a way that we expected …Continue Reading about Does Your Church Pay Attention to Quality?
How Would You Rate The Quality Of Your Church? June 17, 2021 by Patricia Lotich, MBAQuality management is not a new concept to many industries. As far back as the 13th century, there …Continue Reading about How Would You Rate The Quality Of Your Church?
Flowcharting – A Quality Management Tool For The Church Administrator July 15, 2020 by Patricia Lotich, MBARunning the day-to-day operation of a church can be challenging, and making decisions is an …Continue Reading about Flowcharting – A Quality Management Tool For The Church Administrator
Church Service Quality October 5, 2016 by Patricia Lotich, MBAChurches are beginning to embrace service quality and quality assurance in how they …Continue Reading about Church Service Quality